Quality Assurance

In order to bring products to the market, it is mandatory for medical device manufacturers to have a Quality Management System (QMS) in place. We can assist you to achieve this end with the following services by supporting you with the creation of your QMS based on the ISO13485 or ensure the maintenance.

Quality Management System (QMS)

genae has established, and maintains, an effective and efficient electronic Quality Management System (QMS). Our QMS is ISO 9001 compliant and is continuously monitored to meet applicable statutory and regulatory requirements. genae's QMS is regularly audited by its customers and regulatory bodies.

We focus on our customers and aim at exceeding customers’ expectations. The customer satisfaction is measured on a regular basis. In 2017, our Customer Satisfaction score was 96%.

Auditing

As part of the QMS maintenance, genae can support your first party (internal) or second party (external at sub-contractors) audits. This can include the preparation of such an audit and the participation in the actual audit.

Possible follow up, as the outcome of such an audit, can be processed by the genae team in collaboration with your quality team.

Process validation

genae can support you with the preparation of the validation package for the product release. This can include the:

  • Creation of test scenarios and scripts to ensure quality of new and existing features
  • Assessment of industry-specific regulatory compliance guidelines and regulations

Quality Assurance Manager

  • Act as your QA Manager

genae is on the Approved Supplier/Vendor List of the largest medical device companies worldwide.

How can we help you?

Want to hear more about our services or how we can support your project? Feel free to contact us with any questions you may have.

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